Card payments in the restaurant and webshop – for more tips and faster accounting

SIDES Pay is an integrated payment system for restaurants and delivery services. With this payment module, you can accept various payment methods directly via your POS system. Guests can pay by card in the restaurant or upon delivery of their online order – for example, with a debit card, credit card, or mobile payment methods like Apple Pay. In the restaurant, the invoice amount is automatically transferred from the POS system to the card terminal. Your team no longer needs to enter the amount manually. Customers can also pay for their orders directly online in your restaurant webshop, making the checkout process faster and more secure.

SIDES Pay is fully integrated into the SIDES POS system . The system connects your POS directly to the card terminal. As soon as an invoice is generated, the amount is automatically transmitted to the terminal. This offers several advantages: no manual entry on the card reader, fewer errors during card payments in the restaurant, and automatic reconciliation of all payments with the POS. All transactions are stored centrally in the POS system and can be analyzed at any time.

With SIDES Pay, your customers can pay for their orders directly in your restaurant webshop securely and conveniently online. Once SIDES Pay is activated in your admin panel, the payment options will automatically appear at your webshop checkout. Guests can then complete their orders using various payment methods – such as credit card, PayPal, Apple Pay, or other digital payment options.

Payment processing is handled by the global payment provider Stripe, which ensures secure online payments and integrated fraud prevention. For you as a restaurant owner, this offers several advantages: a faster and smoother webshop checkout, more orders thanks to a variety of payment options, secure online payments for guests, and automatic reconciliation of all payments in the POS system.

SIDES Pay supports numerous national and international payment providers. These include:

• Mastercard
• Visa
• Debit card
• Maestro
• V Pay
• American Express
• Apple Pay
• Google Pay
• PayPal
• Giropay
• SOFORT
• SEPA Direct Debit

Yes. SIDES Pay meets the highest security standards for card payments in the hospitality industry. Payment processing is handled by the global payment provider Stripe, which is used by millions of businesses worldwide and features integrated fraud prevention. The following security standards are met, among others:

• PCI DSS security standard
• EMV security standard for card payments
• 3-D Secure for online payments
• integrated fraud prevention

This ensures that payments are secure and reliable, both in the restaurant and in the webshop.

The biggest difference is the complete integration into the POS system. While many payment providers only offer a separate terminal, we combine the POS system and card payments into one platform. This offers several advantages: automatic transfer of the invoice amount to the terminal, a centralized payment overview within the POS system, one payment system for your restaurant, online shop and delivery service, and an integrated tipping function. This makes the entire payment process in your restaurant significantly easier and saves you costs on bookkeeping and accounting.

To use it in your restaurant, you will need a card reader designed for the hospitality industry. This card reader is provided by our partner Stripe and features a large touchscreen, contactless payment via smartphone or smartwatch, and a simple setup process. You do not need any additional hardware for online payments in your restaurant webshop.

Many guests tip less when paying by card in restaurants because the restaurant only accepts cash tips. With SIDES Pay, guests can leave a digital tip directly during the payment process. This works via an integrated tip prompt on the terminal or in the online checkout. The benefits of the digital tipping feature include more tax-free tips for your team, simple and transparent accounting, and increased motivation for your staff. Many restaurants have been able to significantly increase their tip revenue this way.

With SIDES Pay, restaurants can offer card payment for their delivery service. Drivers use a mobile card reader and the SIDES driver app to process payments. Customers can pay for their order directly upon delivery using a card or smartphone. This makes your delivery service faster, more secure, and more convenient for your customers.

Currently, there is no general legal requirement for restaurants in Germany to accept card payments. In principle, restaurants are free to decide which payment methods they offer. However, an increasing number of guests expect the option to pay by card or via smartphone. Cashless payment has become the standard, especially among younger guests and international visitors. Many hospitality businesses therefore voluntarily offer debit or credit card payment to improve their service and increase revenue.

In the delivery sector, too, card payment options are becoming increasingly important, as many customers prefer to pay digitally when ordering online. With an integrated payment system like SIDES Pay, restaurants can easily offer card payments in the restaurant, in their webshop, and for deliveries—all within a single system.