.svg)
.svg)
.svg)
.svg)
.svg)
.svg)
.svg)
Complete package available
Combine all services and save up to 20% with a bundle package.
Your guests order – but don't come back
Many restaurants have the same problem: They pay for every new customer – instead of making existing ones more profitable.
Guests order once via delivery portals
No control over customer data or repeat purchases
Discounts fizzle out without a lasting effect
No system for building customer loyalty
Earn more from the guests you already have
The SIDES bonus program ensures that guests don't just order once, but return regularly and become loyal customers. Instead of hoping for new customers, you activate those who already know you. This creates a constant stream of repeat orders – without additional effort or marketing costs.
Define rules
Define rules. You precisely determine how your bonus system works. Points can be awarded at the item, cart, or product group level. You can define targeted promotions, e.g., double points on specific products or categories. This way, you can boost high-margin items or drive demand during off-peak times. You can also attract new customers by awarding points for initial registration. Instead of blanket discounts, you can strategically influence customer behavior.
Define rules. You precisely determine how your bonus system works. Points can be awarded at the item, cart, or product group level. You can define targeted promotions, e.g., double points on specific products or categories. This way, you can boost high-margin items or drive demand during off-peak times. You can also attract new customers by awarding points for initial registration. Instead of blanket discounts, you can strategically influence customer behavior.
Points
Earn
Collect points. With our bonus system, your customers collect points and are rewarded for repeat orders: in the webshop, in the app, in-store, or at the self-ordering terminal. You decide how your loyalty system works: use bonus tiers like Bronze, Silver, or Gold, a digital stamp card – or combine both. For example, guests can automatically advance to the next level or receive a free product after a certain number of orders, collected points, or achieved revenue. You flexibly determine the rewards: a discount, a free item, a special promotion, or an exclusive benefit for particularly loyal customers.
Collect points. With our bonus system, your customers collect points and are rewarded for repeat orders: in the webshop, in the app, in-store, or at the self-ordering terminal. You decide how your loyalty system works: use bonus tiers like Bronze, Silver, or Gold, a digital stamp card – or combine both. For example, guests can automatically advance to the next level or receive a free product after a certain number of orders, collected points, or achieved revenue. You flexibly determine the rewards: a discount, a free item, a special promotion, or an exclusive benefit for particularly loyal customers.
Use customer data
Use customer data. You know who orders how often, what is purchased, and which offers work. This allows you to strategically manage promotions & campaigns instead of blindly giving discounts. Your customer data belongs to you & remains in your system. This way, you turn one-time buyers into loyal regular customers.
Use customer data. You know who orders how often, what is purchased, and which offers work. This allows you to strategically manage promotions & campaigns instead of blindly giving discounts. Your customer data belongs to you & remains in your system. This way, you turn one-time buyers into loyal regular customers.
Coupons, Vouchers & Discounts
Create promotions. Create discounts, limited-time offers, special deals for specific products, vouchers, and promotions within the system. Combine promotions with your points system to create additional purchase incentives. This allows you to specifically boost sales instead of just giving discounts. Especially effective for campaigns, new products, or slower days.
Create promotions. Create discounts, limited-time offers, special deals for specific products, vouchers, and promotions within the system. Combine promotions with your points system to create additional purchase incentives. This allows you to specifically boost sales instead of just giving discounts. Especially effective for campaigns, new products, or slower days.
Manage centrally
Manage centrally. Manage your bonus program centrally across all locations or customize it individually for each branch. Ideal for chains and franchise models with varying requirements. Actions, rules, and rewards can be rolled out uniformly or differentiated specifically.
Manage centrally. Manage your bonus program centrally across all locations or customize it individually for each branch. Ideal for chains and franchise models with varying requirements. Actions, rules, and rewards can be rolled out uniformly or differentiated specifically.
For restaurants that want to get more out of their business
Quick-Service Restaurant
Faster operations & higher revenues with less stress
Delivery Service
Centralized control of all orders & optimized delivery routes
Ghost Kitchen
Multi-brand management from a single system
Restaurant & Franchise
Uniform standards & centralized control of all branches
Use the bonus program together with these SIDES modules
POS System
SIDES POS
Popular
With the all-in-one POS system, you manage orders, billing, kitchen, payment, and delivery all in one system – TSE-certified, 100% tax office compliant, and cloud-based.
- All order channels in one POS system
- Fully integrated payment system
- Planning & management of rooms & tables
- TSE-certified, GODB and GDPR compliant
Webshop & App
SIDES Shop
Popular
With your own webshop and restaurant app, you save up to 30% in delivery portal commissions, secure your full margin, and become independent of third-party providers.
- Independent from third-party providers, 0% commission
- Loyalty program, vouchers & promotions
- Increase revenue through upselling and cross-selling
- Full control over all customer data
Great Value
Gift Vouchers: Boost Your Sales
Discover how to make the most of gift vouchers in your hospitality business.
.png)
How to get positive customer reviews
Learn how you can positively influence your reviews.
.png)
Restaurant Marketing: 5 Ideas for More Revenue
These ideas will help you draw attention to your restaurant.
What you need to know about the SIDES bonus system
FAQ
How do I use a loyalty program in the restaurant industry?
Enable your customers to collect points with a digital loyalty program. This is a great way to build long-term customer retention while giving something back to your loyal patrons. The loyalty program can be used on-site in your restaurant or via your online shop. You decide whether customers need to create an account to participate. Once set up, customers earn points with a specific monetary value on every order, which they can redeem at a later time. You have full control over the value of each individual point.
Does the bonus program also work in my online shop?
Yes, the bonus system works in your own restaurant webshop. Customers can earn points with every order—whether in the restaurant or via the webshop—and redeem them at a later time.
Do guests need their own app for the digital loyalty program?
There is no need for a dedicated app. With the loyalty program, your customers can collect points for an order either via the webshop & the app or in person at the restaurant digitally. Points are saved directly to the customer account and can be redeemed at a later time.
Can the loyalty program be customized for my business?
Yes – our digital loyalty program can be tailored to your restaurant. You choose whether points are collected based on individual items, the total cart value, or specific product categories. If you manage multiple locations, you can also decide whether the loyalty system should be offered as an integral part of branch management across all restaurants or only in selected locations.
Do I need additional tools or providers?
No. Your bonus system is fully integrated into the SIDES system. Whether it's webshop & app, POS system or self-order terminal – everything works together seamlessly. Points are tracked and redeemed automatically, with no manual processes required. You don't need any additional tools or interfaces. This reduces errors and saves time in your daily operations. At the same time, you have a centralized view of all your data, allowing you to make informed decisions.
How exactly does the loyalty program help me increase revenue?
By providing targeted incentives for repeat orders, larger shopping carts, and stronger direct customer relationships, you can sustainably increase your revenue—without rising marketing costs.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Want to contact us directly?
Get all information about SIDES software and its easy implementation.
+49 (0)30 – 25 77 0993 (9 AM - 6 PM)
Need more info?
See our restaurant software in action and discover the right solution for you during a no-obligation consultation.
Schedule a Live Demo
