World of Pizza is expanding while reducing staffing levels per store

There were also delays in processing orders because kitchen tickets had to be passed manually from station to station. To manage his franchise business, the CEO of World of Pizza lacked a system that would allow him to keep an eye on all branches and evaluate key performance indicators, such as profitability.

"The profitability of World of Pizza has definitely improved since we started using SIDES. The better data foundation allows me to react to events much faster. Opening and setting up new branches has become easier thanks to the software. More precise analysis also increases the productivity of our operations."

Torsten Kaldun, CEO of World of Pizza

All order channels automatically in the TSE POS system

World of Pizza switched to SIDES in 2016 and now equips 27 branches with our software solution. For efficient order taking, the pizza delivery service uses the cloud-based restaurant POS system from SIDES. Incoming orders are automatically consolidated in the POS system. Through its own restaurant webshop and associated app, World of Pizza accepts online orders commission-free. This reduces high commission payments to delivery platforms.

But even orders from delivery platforms are, thanks to the integration of delivery platforms via interfaces to Lieferando, Wolt, and many others, transmitted directly to the SIDES POS system . According to Torsten Kaldun, CEO of World of Pizza, this saves an entire full-time position, as orders no longer need to be manually entered into the POS system.

Optimizing kitchen workflows & route planning for drivers

World of Pizza optimizes the processing and delivery of orders with the SIDES kitchen and driver management. Incoming orders are automatically forwarded from the POS system to the kitchen management system. Kitchen staff are informed of individual work steps at their respective workstations. Orders are grouped here into optimal delivery routes. Finished orders are then handed over to the drivers and can be easily delivered using the driver app. With the driver app in the Driver management shortens delivery times for the pizza delivery service. In addition, the production of new orders is triggered as soon as drivers are in the vicinity of a branch.

Keep an eye on all franchise branches and data

To manage the franchise business efficiently, Torsten Kaldun uses the SIDES Branch management software, the personnel management software, and the inventory management system. Through the branch administration, the managing director oversees all branches and restaurant operations digitally in one system. This allows problems to be identified quickly and resolved immediately. Furthermore, relevant data for all stores is available to him in real time at any time. Profitability analyses and general gastronomy statistics can be carried out with just a few clicks.

He also uses the central inventory management to organize the entire flow of goods for World of Pizza digitally. The SIDES inventory management system creates transparency regarding stock levels and movements and provides timely alerts about potential shortages. With the personnel management software Kaldun achieves more efficient staff scheduling. This saves him time and reduces the workload through digital personnel administration.

Run your business efficiently too with the gastronomy management software.