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Complete package available
Combine all services and save up to 20% with a bundle package.
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SIDES Shop – eCommerce
More revenue, more customers, more control – with your webshop
With your own restaurant webshop and app, you save up to 30% in commission, secure your full margin, and become independent of delivery platforms. Integrated promo tools help you strengthen customer loyalty and bring your guests directly back to you.
Webshop Cost Savings Calculator
Calculate your monthly savings
Your commission to delivery platforms
1.000€
per month
22.500€
per year
Your revenue with the SIDES webshop due to a 20% higher average order value
1.000€
per month
22.500€
per year
Your savings by saving on commissions
1.000€
per month
22.500€
per year
How we guide you to success
From initial setup to scaling your business – we support you every step of the way and provide you with the right tools to ensure your gastronomy ordering system and restaurant app succeed.
1
Collaborative setup
We set up your restaurant webshop with you, supporting you from menu creation to design, to perfectly customize your shop and restaurant app to your needs.
- Set up design
- Set up menu
- Activate payment system
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2
Launch your webshop
With our guides and the right tools, you'll have everything you need for your shop and app to be a success.
- Guides on how to make your shop successful
- Easy integration of your shop on your website & social media channels
- Launch promotions to attract customers and convert them from delivery portals to your shop
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3
Successful Operation
Increase your sales by using marketing and customer loyalty tools. Ensure your customers order more frequently by reactivating them.
- Use our discount system, loyalty*, and up- and cross-selling for marketing campaigns
- Increase your reorder rate and customer loyalty through promotions and bundles
- Use newsletter, WhatsApp, and push notifications for customer communication**
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The features of your own SIDES Webshop
Fully Integrated Payment System
Fully Integrated Payment System. Accept all common payment methods directly through your webshop – fast, secure, and without additional interfaces. Your customers enjoy a smooth payment process, and you maintain a central overview.
Fully Integrated Payment System. Accept all common payment methods directly through your webshop – fast, secure, and without additional interfaces. Your customers enjoy a smooth payment process, and you maintain a central overview.
As an App on Your Customers' Smartphones
As an App on Your Customers' Smartphones. With your own webshop app, your offerings land directly on your guests' smartphones. Push notifications, quick orders, and a personalized user experience increase customer loyalty.
As an App on Your Customers' Smartphones. With your own webshop app, your offerings land directly on your guests' smartphones. Push notifications, quick orders, and a personalized user experience increase customer loyalty.
Different Price Tiers per Channel
Different Price Tiers per Channel. Adjust prices flexibly for delivery, pickup, or dine-in orders. This allows you to smartly manage your margins and always offer your guests the right option – without double administrative effort.
Different Price Tiers per Channel. Adjust prices flexibly for delivery, pickup, or dine-in orders. This allows you to smartly manage your margins and always offer your guests the right option – without double administrative effort.
QR Code Ordering
QR Code Ordering. Your customers scan the QR code at the table and order directly from the webshop – contactless, fast, and convenient. Your team saves time, waiting times are reduced, and your guests enjoy a modern, seamless ordering experience.
QR Code Ordering. Your customers scan the QR code at the table and order directly from the webshop – contactless, fast, and convenient. Your team saves time, waiting times are reduced, and your guests enjoy a modern, seamless ordering experience.
Customer Login and Loyalty Program
Customer Login and Loyalty Program. Enable returning guests to create a personal account and reward their loyalty. A points system, discounts, or individual offers ensure greater engagement and higher reorder rates. Usable across all ordering channels, including at the counter or SOT.
Customer Login and Loyalty Program. Enable returning guests to create a personal account and reward their loyalty. A points system, discounts, or individual offers ensure greater engagement and higher reorder rates. Usable across all ordering channels, including at the counter or SOT.
Up- & Cross-Selling
Up- & Cross-Selling. Automatically display matching extras, drinks, or recommendations – this increases the average order value and uncovers revenue potential, without additional effort for your team.
Up- & Cross-Selling. Automatically display matching extras, drinks, or recommendations – this increases the average order value and uncovers revenue potential, without additional effort for your team.
Search Engine and AI Optimization
Search Engine and AI Optimization. Your webshop is automatically found by traditional and AI search engines like ChatGPT or Gemini. This ensures greater visibility, more orders, and reduced wasted reach.
Search Engine and AI Optimization. Your webshop is automatically found by traditional and AI search engines like ChatGPT or Gemini. This ensures greater visibility, more orders, and reduced wasted reach.
For Delivery, Pickup, and Dine-in Orders
For Delivery, Pickup, and Dine-in Orders. All from a single source: Your guests can order however they like – for direct takeaway, home delivery, or even delivery to public places like parks. You maintain an overview and create flexible offers for each channel.
For Delivery, Pickup, and Dine-in Orders. All from a single source: Your guests can order however they like – for direct takeaway, home delivery, or even delivery to public places like parks. You maintain an overview and create flexible offers for each channel.
Quick Checkout with Real-time Tracking
Quick Checkout with Real-time Tracking. From cart to delivery in just a few clicks. Real-time tracking ensures your customers always know when their order will arrive – fast, transparent, and convenient. This also means fewer customer inquiries.
Quick Checkout with Real-time Tracking. From cart to delivery in just a few clicks. Real-time tracking ensures your customers always know when their order will arrive – fast, transparent, and convenient. This also means fewer customer inquiries.
Digital Gift Cards
Digital Gift Cards. Sell digital gift cards directly through your webshop. Perfect for new customers, as a gift, or for customer loyalty – flexible to redeem and directly integrated.
Digital Gift Cards. Sell digital gift cards directly through your webshop. Perfect for new customers, as a gift, or for customer loyalty – flexible to redeem and directly integrated.
Discount System
Discount System. Offer your guests free items, percentage-based, or euro-based discounts – flexible, directly integrated, and easy to manage. This makes promotions attractive and increases orders, without extra effort.
Discount System. Offer your guests free items, percentage-based, or euro-based discounts – flexible, directly integrated, and easy to manage. This makes promotions attractive and increases orders, without extra effort.
Group Order
Group Order. Perfect for companies, families, or groups of friends: Multiple people can order simultaneously from different devices via a single link, everything is clearly consolidated, and your team saves time on processing.
Group Order. Perfect for companies, families, or groups of friends: Multiple people can order simultaneously from different devices via a single link, everything is clearly consolidated, and your team saves time on processing.
As unique as your restaurant
Customize the design of your restaurant ordering system to match your brand – whether it's pizza, poke, or pasta. And with a central system, you can easily manage all locations from one place.
Achieve maximum efficiency with these additional
Products
Driver Management
SIDES Drive
Popular
Automatic route planning, optimized order consolidation & more efficient staff deployment for faster delivery times, increasing customer satisfaction through more stable, shorter delivery times.
- Real-time Route Optimization
- Automated Driver Assignment
- Driver and Order Management
- Integrated Driver App
External delivery solution
SIDES DaaS
New
Easily outsource deliveries to providers like Lieferando, Wolt, or Uber. Book additional drivers during peak times or outsource the entire delivery process.
- Integrated with POS system or webshop
- Reliable driver fleet
- Flexible selection
- Optimizing delivery costs
Great Value
What you need to know about the SIDES Gastro POS system
FAQ
Can I replace or supplement my own Lieferando webshop?
Yes – and that is exactly one of the biggest advantages. With your own webshop, you reduce your dependence on platforms like Lieferando, Wolt, and Uber Eats and save on high commissions. At the same time, you can continue to use Lieferando to acquire new customers and then strategically transition them to your own webshop or restaurant app. This allows you to build your own more profitable sales channel in the long run.
How does the restaurant app work for my customers?
Your custom restaurant app is provided for both iOS and Android and is visually tailored entirely to your brand. Your customers can order conveniently through the app, save their details, and reorder even faster. For you, this means more repeat business, stronger customer loyalty, and a direct connection to your guests—all without any middlemen.
Is the hospitality app connected to my POS system?
Yes, your hospitality app and webshop are fully integrated with your ordering system. All orders flow automatically into your POS system and are sent directly to the kitchen. This eliminates manual entry, reduces errors, and ensures significantly more efficient daily operations.
Can I increase my revenue with the restaurant ordering system?
Absolutely. Your restaurant ordering system is designed to actively increase your revenue. With features like upselling and cross-selling, vouchers, and discount campaigns, you can boost your average order value and encourage repeat business.
What are the advantages of having your own restaurant app compared to delivery platforms?
Having your own restaurant app gives you full control over your customer relationships. You gain access to customer data, can run targeted marketing campaigns, and are no longer dependent on third-party platforms. Plus, you save on commissions and increase your margin per order. Your brand stays in the spotlight—not a third-party provider's.
Which payment methods does the restaurant ordering system support?
Your restaurant ordering system supports all common payment methods – from online payments like PayPal or Apple Pay to card payments. Payment processing is fully integrated, ensuring fast, error-free transactions in both your web shop and restaurant app.
Can I manage my webshop and restaurant app myself?
Yes, you have full control at all times. You can adjust products, prices, opening hours, or promotions yourself via the central system. All changes are updated in real time in the restaurant app and webshop . This gives you maximum flexibility in your day-to-day operations.
Can I also use the restaurant ordering system for pickup and delivery?
Yes, your restaurant ordering system is highly flexible. You can manage deliveries, pickups, and pre-orders with ease. This means you are not only optimized for delivery, but can also efficiently digitize and expand your on-site operations.
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