44 CH'KN reduces tablet chaos with delivery portal integration

"Thanks to our partnership with SIDES, daily challenges like managing multiple devices and systems have been replaced by a seamless, automated solution that simplifies processes and minimizes potential issues."

Ali, Co-founder 44 CH´KN

Easy management of delivery portal orders

44 CH`KN has relied on SIDES from the very beginning. This allowed them to efficiently manage the challenges of handling multiple delivery portals alongside their POS system. By centralizing all orders on a single platform, they eliminated the need for manual monitoring and coordinating multiple devices, which significantly reduced errors and delays. The automatic integration of orders is particularly helpful, as it speeds up workflows and minimizes sources of error. Furthermore, the clear overview of order volumes and billing makes financial management simpler and more efficient, which has increased satisfaction for both staff and guests.

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SIDES enables automated order acceptance

By integrating delivery portals with SIDES, 44 CH’KN has fully automated the processing of all order channels. Whether for dine-in or delivery, all orders are synchronized directly within the SIDES POS system. This automation has significantly accelerated and simplified order acceptance by ensuring orders are transmitted directly and accurately into the system. This has not only shortened preparation times but also reduced the need for manual order entry and the monitoring of multiple devices.

Thanks to the seamless connection to platforms like Lieferando and Wolt, orders can now be processed automatically and in real time. This not only reduces the number of required work steps but also minimizes the sources of error that can occur with manual entry. This automation has led to significant time savings for 44 CH’KN and lowered operating costs by requiring fewer staff resources for manual order processing.

"Additionally, SIDES enables smooth communication between the front-of-house and the kitchen. As soon as an order is received, it is immediately forwarded to the kitchen without the need for extra communication between areas. This helps reduce wait times and improves service quality."

Ali, Co-founder 44 CH´KN