At House of Burgerz, guests pay faster with SIDES Pay

Around lunchtime in particular, many business people working in the area and tourists arrive at Charlie’s Beach. Approximately 70% of food truck customers prefer to pay for their orders without cash. Before switching to SIDES Pay, there were longer wait times during peak hours because invoice amounts had to be manually entered from the POS system into the payment terminal. In stressful situations, this often led to input errors on the card reader, which made cancellations complicated to process.

“With SIDES Pay, invoice amounts are automatically transferred from the POS system to the card reader, so they no longer need to be typed in manually. This allows us to serve guests faster and avoid long lines at our food truck.”

Bora Bayraktar, Owner of House of Burgerz

Simple payment processing and a lower error rate

Since 2021, House of Burgerz has been using the SIDES restaurant POS system including integration of delivery portals. Since the launch of SIDES Pay in the summer of 2022, the payment module has been integrated into the software. The interaction between the SIDES POS and the payment terminal works very simply. Once an order has been entered into the POS, the invoice amount is transferred to the card reader with just one click. After a successful payment, the receipt is printed and can be passed directly to the kitchen team to process the order.

By automatically transferring transactions, House of Burgerz saves time when serving guests and simultaneously avoids errors compared to manual entry. Canceling orders is also easily handled with SIDES Pay. Due to the high demand for cashless payment options, guests can choose their preferred contactless payment method thanks to SIDES Pay. The payment module supports various national and international payment providers, such as Visa, Mastercard, debit cards, or Apple Pay.